Shipping Policy

At Vega Jewellers, we are committed to delivering your precious jewellery safely, securely, and on time. Every order is handled with utmost care to ensure a smooth and reliable shopping experience.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Customized or made-to-order jewellery may require additional processing time, which will be communicated at the time of purchase.

Orders are processed only on business days (Monday to Saturday, excluding public holidays).

Shipping Time

Delivery timelines may vary depending on your location:

• Domestic Orders: 3–7 business days

• Remote Locations: 5–10 business days

Once your order is shipped, you will receive a tracking number via email or SMS.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout. We may offer free shipping on select orders or during promotional periods.

Secure Packaging

All jewellery items are packed in secure, tamper-proof packaging to ensure safety during transit. For high-value items, we use insured shipping services for additional protection.

Delays

While we strive to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or regulatory checks. Vega Jewellers will not be held responsible for delays beyond our control.